Rethink Facilities Management
Articulating Value I Building FM Excellence I Creating Credibility
Value-Based Facilities Management (VBFM) shifts FM from a back-end function to a strategic contributor. It’s about aligning FM with business goals, delivering stakeholder outcomes, and driving performance beyond compliance. VBFM helps you turn your FM practice into a
business advantage — measurable, respected, and future-ready.
This book challenges that outdated view and introduces a transformational approach: Value-Based Facilities Management (VBFM).
VBFM is about elevating FM from operational to strategic, from a cost burden to a business enabler. It provides a practical, outcome-focused framework for FM professionals to align their services with organizational goals, enhance stakeholder satisfaction, and demonstrate measurable impact.
Drawing on two decades of real-world experience, Steven Ee equips readers with the mindset, models, and methods to:
Rethink FM as a value-driven function
Communicate FM’s contribution in business terms
Position FM as a competitive advantage to the organization
Build recognition, influence, and leadership in the FM profession
This is not just a book — it’s a call to action for FM professionals to step up, speak up, and lead with value.
A Complete System to Transform FM from Cost Centre to Business Advantage
The Value-Based FM Ecosystem is more than a concept — it's a strategic, practical, and people-driven framework to help Facilities Management professionals elevate their role and create meaningful impact in their organizations.
Built on four interconnected pillars, the ecosystem empowers FM professionals to think differently, act intentionally, and lead boldly:
Unlocking FM Value
5 Strategic Shifts Every FM Professional Should Make
Facilities Management is no longer just about operations — it’s about value, visibility, and impact. This practical guide reveals the 5 powerful mindset and practice shifts you need to make to stay relevant, respected, and results-driven in today’s FM landscape.
Whether you're managing assets, people, or performance, these strategic shifts will help you:
Align FM with your organization’s business goals
Communicate FM value in a way top management understands
Transition from service-focused to outcome-driven delivery
Build credibility, influence, and leadership in your FM role
Start applying Value-Based FM practices that deliver results
This is more than a guide — it’s your starter map into the VBFM Ecosystem.
Free Guide
About Steven Ee
Championing a New Era of Facilities Management – From Cost Centre to Strategic Partner
Steven Ee is an internationally recognised thought leader, author, trainer, and FM strategy coach who has spent over two decades transforming how Facilities Management is practiced, perceived, and valued across Asia Pacific and beyond.
As a Certified Facility Manager (CFM) and an IFMA Fellow, Steven has served as the Head of FM in a major multinational, founded and led FMS Associates Asia Pte Ltd for 17 years, and helped hundreds of FM professionals and organizations shift from reactive maintenance to strategic value delivery.
Driven by the belief that FM must be visible, respected, and business-aligned, Steven authored the groundbreaking book: Value-Based Facilities Management – How Facilities Practitioners Can Deliver Competitive Advantage to Organisations
Through his writings, workshops, online courses, and coaching programs, he has pioneered the VBFM Ecosystem — a practical and transformational framework built around:
Mindset: Strategic thinking and value orientation
Model: Proven frameworks like the F.O.C.U.S. FM Framework and FM Excellence Framework
Methods: Real-world tools, templates, and KPIs that deliver results
Movement: A growing community of FM professionals committed to excellence
“FM should never be invisible or undervalued — it must be a strategic advantage.” – Steven Ee
